Terms of Service

Kissmark contains sexually explicit material. You must be at least 18 years old, and of legal age to view such material where you live, to use it. Do not use Kissmark if adult content is illegal in your location. We may ask you to verify your age, and we may restrict access in some countries or until verification is complete.

Kissmark is not available in the United Kingdom. Don’t use it from the UK, and don’t use tools such as a VPN to get around this restriction.

Kissmark lets you chat with AI characters, create your own characters, generate photos and receive voice messages from your characters. Some features are free; others require a subscription or tokens.

• Every character is fictional and generated by artificial intelligence. Characters are adults (18+). They do not depict real people or performers, and any resemblance to a real person is coincidental.
• You are talking to software, not a person. AI responses can be inaccurate or inappropriate and are not professional, medical, legal or financial advice. If you are struggling, please contact a qualified professional or local emergency services.

An account is created when you start using Kissmark. It is tied to your browser and may be pseudonymous. To keep your account across devices, you can sign in with:

• Google, Discord or X — we never see your password for those services; or
• an email address and password — we never store your password itself, only a secure one-way hash of it.

You are responsible for activity on your account and for keeping your password and your device secure. Tell us straight away at [email protected] if you think someone else has accessed your account. Accounts are personal and may not be shared, sold or transferred.

You must not use Kissmark to create, request, share or attempt to generate:

• any content involving minors, or characters who are described as, appear to be, or are role-played as under 18 — including “teen”, school or childlike themes;
• non-consensual sexual content, sexual violence, coercion or exploitation;
• incest, sexual family-role scenarios, or sexual content involving family relationships;
• bestiality or sexual content involving animals, fantasy creatures or other non-human beings;
• content depicting, offering or encouraging alcohol, cannabis, recreational drugs or intoxication;
• sexual activity involving menstruation, period blood, tampons or sanitary pads;
• hypnosis, mind control, brainwashing, erased free will or compelled obedience;
• sexual content involving feces, urine, vomit or related excretory fetishes;
• weapons, serious violence, torture, gore, death, corpses or necrophilia;
• content depicting or imitating a real or identifiable person, including celebrities and private individuals, or “deepfake” material;
• content promoting human trafficking, prostitution, self-harm, terrorism, hate crimes or hatred against protected groups;
• any other content that is illegal where you or we are located.

You must also not try to bypass our safety filters, access the service with bots or scrapers, resell access, or use anything you generate to harass, defame, impersonate or deceive others.

We use automated filters and human review. We may block prompts or outputs, remove content, and suspend or close accounts that break these rules. We report suspected child sexual abuse material to the relevant authorities. Our Content Policy explains these rules and how we enforce them in more detail.

You keep whatever rights you have in the prompts, character descriptions and messages you submit. You give us a licence to store and process them, and the content generated from them, so that we can operate, moderate and improve the service.

Subject to these terms, you may use content you generate for your own personal, non-commercial purposes. You are responsible for how you use it. Because outputs are generated by AI, similar content may be generated for other users.

• Plans. Kissmark has a Free plan and paid plans (Premium and Deluxe). Each paid plan is billed either monthly or yearly. A yearly plan is charged once, in advance, for 12 months. The price, the billing period and what the plan includes are shown on our Pricing page and at checkout before you pay.
• Automatic renewal. Paid plans renew automatically — monthly plans every month, yearly plans every 12 months — and your payment method is charged at the start of each new period, at the price shown when you bought the plan, until you cancel.
• Monthly tokens. Paid plans include a number of tokens every month, added on each monthly anniversary of your purchase. This applies to yearly plans too: their tokens are added month by month, not all at once. A yearly plan also includes a one-off bonus in its first month, as shown at checkout.
• Cancelling. You can cancel at any time yourself in Settings → Subscription → “Cancel subscription”, or by emailing [email protected]. We may show you an offer to stay, but you can always continue and cancel. After you cancel, you will not be charged again; you keep your plan and its tokens until the end of the period you have already paid for, and your account then returns to the Free plan. We confirm the cancellation on screen and, if we have your email address, by email.
• Changing plan. You can switch between Premium and Deluxe, or between monthly and yearly billing, in either direction. The new plan starts as soon as you buy it. Your old plan stops renewing, and we refund the unused part of it to your original payment method.
• Tokens are used for features such as generating photos and new voice clips. A new voice clip costs 5 tokens per started 500 UTF-8 bytes of text, unless a different rate is shown in the product. Before your first paid voice clip in a browser session, we show its token cost and ask for your approval; further new clips in that session use tokens at the disclosed rate without another prompt. Replaying a clip already generated in that session does not use more tokens. The current rate and limits are shown in the Voice settings. Tokens are a licence to use features of the service: they have no cash value and cannot be transferred or exchanged for money. Tokens never expire and stay on your account after a subscription ends, although some features (such as unblurred photos and premium chat models) need an active paid plan. Tokens are removed if your account is closed.
• Extra tokens can be bought at any time as a one-time purchase. They are not a subscription and do not renew.
• Automatic top-up is optional and off unless you switch it on and agree to it. When it is on, we charge your saved payment method for the token pack you chose whenever your balance falls below the level you set, at most 3 times a day. You can switch it off at any time in Settings.
• Payments are processed by a third-party payment processor. The name on your card statement may be a neutral descriptor or the processor’s name rather than Kissmark. Prices may include or exclude taxes as shown at checkout.
• We may change prices for future billing periods. We will tell you in advance, and you can cancel before the new price applies.
• Chargebacks. If something is wrong with a charge, please contact us first — we can usually fix it faster than your bank. While a chargeback or payment dispute on your account is open, we suspend the account.

Refunds are covered by our Refund Policy.

If you see content that you believe breaks these terms or the law — including content that depicts you or another real person — report it with the Report button on the character, chat message or photo, or use the public form on our Contact page (for complaints, appeals and content removal requests). You do not need an account to use the form. You can also email [email protected].

The form gives you a reference number (for example KM-123456). Our team reviews every report and responds within 7 business days; anything involving minors or real people is handled first. Content that breaks these terms or our Content Policy is removed.

If we remove your content or restrict your account and you disagree, you can appeal through the same form. A different member of our team will review the decision. If a dispute about consent or a depicted person cannot be resolved internally, we refer it to an independent neutral reviewer at our expense and notify you using your case reference.

We may add, change or remove features, limits and characters. If a change significantly reduces what you have paid for, we will tell you and you may cancel and request a refund for the unused part of your subscription.

You can stop using Kissmark and delete your account at any time in Settings. We may suspend or close your account if you break these terms, if required by law, or to protect users or the service. If we close your account without a breach on your part, we will refund any prepaid subscription period you have not used.

We provide Kissmark with reasonable care and skill, but we cannot promise it will always be available or error-free. We are not responsible for losses that were not foreseeable, or for business losses. Our total liability to you in connection with the service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your statutory rights as a consumer.

How we handle your personal data is explained in our Privacy Policy.

We may update these terms. If a change is significant, we will give notice on the site before it takes effect. Continuing to use Kissmark after that means you accept the updated terms.

These terms are governed by the laws of England and Wales. You may bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts. If you live in the European Union, you also keep the protection of the mandatory consumer laws of your country.

Insinova Ltd, 128 City Road, London, EC1V 2NX, United Kingdom. Email: [email protected]. See also our Contact page.